Resourcing Manager

Resourcing Manager

SW London

Salary: £

We are looking for a Resourcing Manager or Talent Manager.

ABOUT OUR CLIENT

Meet our client, the cloud events specialists who bring big ideas to life.

Here they spend their days creating events that deliver the reach needed in the real world.

Working to plan, create and deliver the unique event or experience required to achieve ambitions –doing whatever it takes to make it a tangible success.

VALUES

BIG-HEARTED

Friendly, approachable, and reliable, everyone loves nothing more than really getting to know clients, partners, and suppliers. Desire to make a real difference to the brands they work with and to deliver on promises; to make life that little bit easier every day.

RESOURCEFUL

With a love to be challenged, they don’t rest until they have found what it is their clients are looking for. Always open to thinking differently, from spaces and budgets to objectives and timings. Nothing’s too much trouble. No idea is too big, and no request is too quirky. If there’s a way, we’ll find it.

VERSATILE

When they say they tailor service to requirements and budget, they mean it. No matter the scale of event support needed they guarantee the same standards and attention to detail. It’s this flexible approach that keeps their clients coming back again and again.

BENEFITS

The company benefits were created by their Dream Team to ensure they appeal to a wide range of individuals. They apply from day one and are added onto post probation and for every year's service.

●        Team Activity Days

●        Company Offsite

●        Additional Benefits after 1 years’ service including Private Health Care

●        Pension

●        Fitness membership upon passing probation

●        28 days holiday (inc. UK public holidays). Additional days holiday for each year of service (capped at 5)

●        Birthdays Off

●        Pay Day early finish - Fridays (15:00)

●        Thurs Office Drinks

What’s the role?

Reporting into our lead for People & Culture and working closely with the Operations Director, our Resourcing Manager will play a central role in the smooth running of our project delivery team. They will ensure a balanced, achievable workload for our event delivery team, playing to our teams’ strengths, matching colleagues against project briefs and client characteristics to consistently deliver best-in class events.

This role would be ideal for someone who has a solid understanding of the events agency environment and is keen to move into a more office-based role.

BENEFITS

●        25 days holiday (excl. UK public holidays). Additional holiday day for each year of service

●        (capped at 5)

●        Birthdays Off

●        Pay Day early finish - Fridays (15:00)

●        Standard Pension Plan

●        Fitness membership

●        Company discounts and perks

●        Company social events inc. weekly office drinks

●        Annual Company Offsite

●        Additional benefits after 1 years’ service, including private medical

●        Opportunity to attend overseas familiarisation trips on behalf of company in luxury accommodation. Recent destinations include Ibiza, Australia and the South of France

RESPONSIBILITIES

OPERATIONS

●        Overall lead for resourcing our event team to all confirmed projects, according to individual skill level, expertise and client requirements.

●        Supporting the Operations Director to dissect new briefs and translate them into a team structure with allocated days per role. 

●        Collaborating with the business development team in allocating team members to new client accounts as needed based on workloads / experience / client fit

●        Acting as our Studio Manager for the design team, managing the studio calendar and collaborating with the Senior Designer to distribute work.

●        Collaborating with the Production Director to allocate production resource to jobs

●        Alerting team members of the jobs and roles they are allocated to, with as much notice as practically possible

●        Assisting in identifying resourcing pinch points with pipeline and confirmed projects across the event calendar

●        Management of any resourcing changes during live projects (e.g. sickness, absence, project redistribution) including covering on-site in emergencies when necessary

●        Managing the existing Ops tracker to ensure it’s up to date and reflects budgets

●        Management of Freelance time trackers, tracking forecasted time vs actual time spent

●        Maintaining knowledge of and ensuring all team members are aware of project team whereabouts

●        Lead weekly resourcing meetings and planning sessions

●        Support weekly Ops team meetings

●        Attend creative meetings

●        Being a point of escalation if team leaders notice their teams' workload may be increasing

●        Holding regular team member check-ins to review capacities, collating redistribution suggestions if capacities are becoming stretched

●        Running debriefs for resourcing reflection and make future alterations (if needed) according to team feedback

                RECRUITMENT

●        Maintaining our database of trusted freelancers, expanding the pool if/when needed according to internal process and replying to new freelancer enquiries

●        Managing the onboarding process for all new freelancers

●        Maintain contact with our preferred Recruitment Agencies, sharing Operations vacancies as they arise

●        Posting open Operations roles to LinkedIn and monitoring incoming applicants

●        Arranging interviews for Operations applicants and updating the recruitment database accordingly

OTHER

●        Collaborating on the potential roll out of a new resourcing software system

●        Proving Social media content when on site or attending networking events, FAMs, exhibitions etc

●        Networking with the industry by attending relevant events

●        Taking on buddy responsibilities for new joiners at a similar level

REQUIRED EXPERIENCE, SKILLS & ATTITUDE

●        Experience working in an Event Agency environment, with knowledge of team structures required to deliver a variety of events

●        Adoption of a commercially-minded approach towards resourcing

●        Eagerness to refine and streamline existing processes to deliver increased efficiencies

●        Great, confident communication skills via email, phone, in person (extending to an understanding of the importance of listening)

●        Prioritise own work effectively

●        Work in multi-functional/cross disciplined teams

●        Represent company: good knowledge of company, the events industry and client’s industries

●        High attention to detail

●        Able to travel when required

●        Flexible working attitude

●        IT literate (MS Office & Google Drive)

●        Desirable software knowledge: Paprika (or other resourcing softwares) Procim/Google Suite

●        Being multilingual is beneficial

●        Proactive, self-motivated, focused

●        Strong desire to help others to succeed

●        Work collaboratively and provide excellent support

ABOUT YOU

We are seeking individuals who represent the following:

●        Enthusiasm towards the role, tasks, the company and your colleagues

●        Naturally proactive, self-motivated and thrives in a fast-paced environment

●        Reliable and dependable to achieve expectations

●        Operates to an exceptional level of delivery

●        Balances an excellent eye for detail whilst considering the overall project objectives

●        A true team player who works collaboratively and provides excellent support

●        Solution-orientated with an outcome-focus

●        Actively seeks and welcomes feedback, implementing learnings

●        Works in a calm and composed manner when managing multiple projects and deadlines, sustaining performance whilst under pressure 

●        Leads by example with the ability to inspire and motivate others - particularly when inevitable challenges arise

●        Passionate about supporting your peers to be better

●        An ability to build long term, mutually beneficial relationships

This position would suit: Recruitment Manager, Talent Manager, Talent Acquisition Manager, Resourcing Manager, Resourcing Coordinator, Recruitment Executive, Recruitment Coordinator, Talent Coordinator, Talent Executive, HR Manager, HR Advisor, HR Coordinator, HR Executive.