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Operations & Business Assistant

Reference No:




London/ Hybrid

Up to £32,000 per year

In this role, you will provide support across the business with administrative and data driven processes and projects. Given the broad scope of the role, you will be required to work flexibly and dynamically across a varying set of tasks and objectives. You will be enthusiastic and detail oriented with a passion for providing administrative support. This role will provide the opportunity to work with team members across all areas of the business, including in particular operations & business management, finance administration and sustainability.

Role Purpose Summary

  • To support all functions of the business and particularly the Director of Client Experience and

  • To provide operational and administrative support to ensure the smooth running of client projects and project teams

  • To support our finance team with administrative support to ensure the smooth running of our

  • To provide support with collection and input of data associated with the sustainability of our

Key Accountabilities

Client Experience

  • Administrative support for the business in terms of raising PO’s and expenses as needed

  • Supporting Operations & Business Manager with issuing NDAs and New Supplier forms & Sustainability questionnaire to new freelancers & suppliers and ensure all regular freelance NDAs are

  • Overhaul and ongoing management of preferred supplier guide – arrange supplier meetings,

  • Making and managing hotel bookings for the Client Experience team delivering client projects

  • Supporting the Operations & Business Manager with maintaining templates and useful resources

  • Occasional on-site support delivering client projects

Resourcing Support

  • Tracking freelance availability, day rates, capacity and holidays and communicate to teams as

  • Weekly communication with the company on projects taking place that week Business support

  • Be the POC to answer all incoming calls to the main line and re-direct enquiries to the appropriate

  • Manage business accounts (Uber, Premier Inn, cabs, couriers etc.) and ensure all transactions are

  • Manage company and Team& email account, delete junk and be aware of new suppliers, client

  • Support the Operations & Business Manager with organising staff welfare events and activities

  • Post management


  • Supporting the Sustainability Manager with data capture across client projects and entering into

  • Producing post event sustainability reports to share with our clients

Finance Administration

  • Monitoring the finance group email inbox for supplier invoices and matching them off against PO’s

  • Adding client invoices into Xero

  • Raising manual sales invoices while key members of the finance team are on holiday

Skills and experience necessary for the role

  • Must have experience of working at a similar level in another organisation

  • Attention to detail and administrative experience is required

  • Financial and commercial acumen

  • Knowledge of Xero accounting package is desired (but not essential)

  • Knowledge of Procim budgeting system is desired (but not essential)

  • Knowledge of MS 365 suite of tools and applications is required

  • Worked in an administrative role and know what is required to deliver success

In return, the role can offer you:

  • A brilliant and growing business

  • Exciting projects

  • An outstanding company culture

  • Flexible working policy

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