Facilitator

Who for?

A multi-faceted events and communications agency, founded 10 years ago, and now serving

a number of clients globally in healthcare, pharmaceuticals and consumer goods, with 50

talent events and marketing professionals. The business provides a full range of

communications solutions from creative assets and branded programs to exhibitions,

leadership meetings and both analog and digital communication platforms. Last year over

1,000 people worked on projects with us, covering strategy, creative concept writing,

campaign development and execution in print, web, video, art and graphics.

The company is going through a significant expansion phase with a corporate rebrand and several new team members joining in the coming months. The company is privately owned by the founder

who is the full time agency head. We have a young, energetic team based around the world.

Projects vary and include product launches, leadership summits, award ceremonies, and

internal comms events. Our successful Senior Event Producer, or Executive Producer will

need to have around 10 years’ experience in producing events. 

The company is in an investment phase to support growth, building our team, processes,

culture and strategy. This is a dynamic place to work with significant business and career

potential. Our leaders need a true entrepreneurial attitude – passionate to grow the team

and business while being hands-on and managing the details well, working collaboratively

with clients and our internal team.

The company provides an annual bonus, pension and 31 days holiday including public

holidays. Travel to clients and to events will be expected and is rewarded with time in lieu

where appropriate. Laptop and phone provided.

•  Delivering big creative ideas and campaigns with speed and customer service.

•  Providing a one-stop-shop for clients from ideas and content development to synthesis and visualization of complex messages for large audiences. Create clarity and build energy for the initiatives that matter.

•  Providing substantial on the job training to widen your experience given the multiple engagements we secure with client teams.

The Facilitator will coordinate, facilitate, and document various collaborative events with

our clients including communications strategy and design co-creation workshops to

generate options and clarity for our clients. This experienced design specialist will

collaborate with internal and external teams to execute masterful engagements from

project scope to final synthesized delivery. The core functional benefit of this role is the

ability to expand offering and help add clarity to the front-end of incoming projects.

The work includes facilitating cross-functional groups through modular session material

customized to drive to a desired output as scoped with the client. We want someone with a

passion for communication and design, a desire to constantly learn new things and ability to

quickly understand complex business challenges. You’ll be a thoughtful thinker, collaborative

problem solver, and have a clear capacity for strategic thinking – translating complex

business topics into clear and impactfully narratives.

You will ideally be experienced in working within a fast-paced design environment, and a

great communicator all around. You will also need to possess the ability to quickly assess

and make decisions to deliver the best outcome. This role requires someone with significant

ability to influence and drive progress beyond their span of control, getting the best out of

cross-functional teams as a partner leader.

This role will report to and work closely with the Studio Operations Director and will be

tasked from time to time with facilitating internal groups through a broad range of overall

process improvement initiatives.

Key Responsibilities

•  Work directly with the design studio team, leadership, and external client executives to deliver best-in-class sessions both virtually and in-person.

•  Translate business and communication objectives into session scope and facilitate leadership discussions to lead to a desired outcome.

•  Oversee project scoping and delivery and lead session methodology, analysis, recommendations, and relationship management with cross-functional teams.

•  Synthesize ideas and observations into a set of specific recommendations.

•  Partner with executive leaders to advance Design and Production capabilities.

•  Be an communication leader and spokesperson for exceptional communication on behalf of the company.

•  Collaborate with the design studio director to set and execute the strategic direction and priorities for the company’s communication facilitation capability.

•  Foster ongoing collaborative working relationships with producer team and external clients.

Skills and Experience

•  5 years+ of relevant facilitation experience based in organizational development, design, or innovation management

•  Mastery in delivering modular innovation programming within a defined pedagogy.

•  Excellent ability to lead non-reporting teams toward a desired outcome with very minimal direction.

•  Experience with Design Thinking or other User Centric Design methodology.

•  Expansive knowledge of business acumen and the role our communication objectives play in achieving business outcomes.

•  Ability to artfully stimulate and culturalize design thinking, human centered design, and innovation mindsets and behaviours.

•  Exceptional communication, facilitation and relationship building skills.

•  Deep emotional intelligence and innate empathic awareness with strong servant leadership qualities.

•  Self-motivated and flexible; innate sense of curiosity and eager to learn new things and apply new processes.

This position would suit:

Facilitator, Innovation Catalyst, Organisational Development consultant, Organisational Development Lead, Culture Coach, Innovation Lead, Design Thinking Lead, Design Thinking Specialist.