"Leadership is the challenge to be something more than average!"
We are looking for a tenacious, experienced, and highly engaging Account Director for our super cool, creative and caring client – a very established full-service creative events and engagement agency delivering magic for audiences in virtual, hybrid and live events, strategy, content, production and technology.
The Account Director will be responsible for leading key accounts as defined by the business and the performance against key KPI’s and financial targets.
Key responsibilities and accountabilities
Client / Account Management
Ownership, development & strategic implementation of Executive Leadership and C-Suite relationship management
Ownership, development & strategic implementation of Key Stakeholder relationship management
Ownership, development & strategic implementation of client retention strategy
Ownership, development & implementation of new business (existing client) strategy and targets
Ownership, development & implementation of amplification service strategy
Ownership and delivery of all client SLA’s / KPI’s for allocated accounts
In conjunction with Board Director & Sales Director, preparation and timely delivery of allocated RFP responses
Oversee project management of allocated client projects
Joining key project calls and planning meetings as and when required
Budget & Finance Management
Delivery of profit maximisation targets
Development of ongoing review of commercials & pricing initiatives
Ownership, management & delivery of Job Log & Project Management GM targets
Management of resource allocation to job
Management of direct report holidays
Input of timesheet activity on a weekly basis
Working with the Associate Director Talent Management, monitor development plans for all team members taking into account:
Current Skills Analysis
Training Needs Analysis
Individual’s Needs & Desires
Development Planning Strategies
Develop, mentor and coach all direct reports ensuring periodic meetings to discuss progress and review development plans
Provide consistent leadership, motivation and direction to all team members
Ensure all Finance & Operational teams are consistently sharing best practice and delivering to touch standards at all times
Participate in the interviewing and selection of new team members once approved by Board Director
Work collaboratively with Board, Peers and all teams to ensure effective delivery of all client projects, including travelling on site as required.
Attend company training days as and when required.
Attend company meetings as and when required.
Undertake any additional task as required to support the business.
This position would suit
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