TALENT OPPORTUNITIES

Senior Account Lead

Location:
Salary:
Reference:

Surrey

£65k

945

Role Description

Our client is seeking a very personable, talented Senior Account Lead or Senior Account Director, or Client Services Director with demonstrable experience within live events and or the creative communications sector.

Our client is a full-service engagement agency delivering magic for audiences in virtual, hybrid and live events, strategy, content, production, and technology.


A communication, engagement, and logistical agency for some of the world’s leading organizations.

Solving complex brand, communication, engagement, and logistical challenges for some of the world’s leading organizations.


The role:

The Senior Account Lead will be responsible for leading key accounts as defined by the business and the performance against key KPI’s and financial targets


Key responsibilities and accountabilities:

Client/ Account Management

  • Ownership, development & strategic implementation of Key Stakeholder relationship management

  • Supporting Board Director & Account Director in the development & strategic implementation of client retention strategy

  • Development & implementation of new business (existing client) strategy and targets

  • Development & implementation of amplification service strategy

  • Delivery of all client SLA’s / KPI’s for allocated accounts

  • In conjunction with Board Director & Sales Director, preparation and timely delivery of allocated RFP responses

  • Ownership, preparation and timely delivery of stakeholder proposals

  • Ownership and delivery of new client on-boarding initiative

  • Ownership and delivery of all allocated client business reviews

  • Preparation and delivery of client feedback & case studies (both internally & externally)

Project Management

  • Lead on complex full-service projects for Key Clients as determined by Board or Account Director in conjunction with commercial & strategic objectives

  • Oversee project management of allocated client projects

  • Joining key project calls and planning meetings as and when required

Budget Reconciliation & Finance Management

  • Delivery of profit maximisation targets

  • Overall responsibility for client budgets and event profitability

  • Development of ongoing review of commercials & pricing initiatives

  • Management & delivery of Job Log & Project Management GM targets

Resource Management

  • Management of resource allocation to job

  • Management of direct report holidays

  • Input of timesheet activity on a weekly basis

People Management

  • Working with the Senior Group Talent Lead, monitor development plans for all team members  

  • Provide consistent leadership, motivation and direction to all team members

  • Ensure all Finance & Operational teams are consistently sharing best practice and delivering to company standards at all times

  • Participate in the interviewing and selection of new team members once approved by Board Director

General

  • Work collaboratively with Board, Peers and all teams to ensure effective delivery of all client projects, including travelling on site as required.

  • Attend company training days as and when required.

  • Attend company meetings as and when required.

  • Undertake any additional task as required to support the business.


This position would suit: Account Lead, Senior Account Lead, Group Account Lead, Client Services Director Agency, Agency Client Services Director, Account Director Live Events, Account Director Communications, Client Services Director Events, Events Services Director, Head of Client Services, Director of Client Services, Account Director Field Marketing, Field Marketing Director, Client Services Director Field Marketing, Project Marketing Director Filed Marketing, Field Marketing Senior Account Manager, Senior Account Manager, Senior Account Manager Live Events, Live Events Project Director.

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This position would suit: Client Services Director Agency, Agency Client Services Director, Account Director Live Events, Account Director Communications, Client Services Director.




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