Senior Account Director
This special client is a a global experience agency with a heart of gold. One that enables change-makers to stand out and influence others. They offer a truly global service that includes their own inhouse design team working mostly in the Tech industry providing amazing events, expo’s, VIP incentives for global brands.
They are committed to caring for our environment, and collaboratively work on developing reducing our carbon footprint and are dedicated to sustainability and environmental initiatives inhouse and through our clients.
About the opportunity:
The Senior Account Director will contribute and support the strategy and growth of the business. Leading teams in delivering world class events, who live and breathe the values in everything you do.
Protecting our client's heritage yet introducing positive change and new ways of thinking.
The development and growth of your Team will give you great pleasure. Mentoring and Leading an energetic and ambitious group. You will trust them and quickly demonstrate your value to them.
You will be self-motivated, passionate about detail and process and inject creativity and trends into our events.
You will be knowledgeable about the industry, its trends, and excited to embrace new technology.
You will value your existing client relationships and demonstrate great skill in gaining the confidence of our long term clients, and developing strong relationships with new clients.
Keeping your Manager informed and working collaboratively will be a natural part of your role
Ambitious to join the Company’s Senior Team and help be an integral part of the growth and reputation of the business.
To strategically oversee and manage multiple concurrent event projects while growing client relationships and managing multiple project and departmental budgets
Ultimately responsible for successful delivery of projects in line with agreed KPIs and client expectations
Responsible for managing key account deliverables against the scope of work, across a range of clients and industry sectors
Responsible for maintaining and growing existing clients and working within the Client Services team on new business and identifying areas of collaboration with all departments
Leading on creation and delivery of new business proposals and pitches
Add value to the existing team with industry knowledge and share best practice and polices development
Driving a team to be commercially aware and in control of their own projects’ profitability while looking for the next new business or repeat business opportunity
Raise the profile of the event offerings.
Oversee and approve budgets, Scope of works and Purchase Order, MSAs and contracts ensuring commercial viability
Provide and present regular client account reports to Line Manager, in regards to resource, revenues and profit
Ensure team are compliant working to GDPR guidelines and regulation
Stress testing all events. Double checking all client and staffing briefing documents before an event takes place
At least 5 years industry experience in a similar role
Involved in on-going professional development
Fully literate in Microsoft Word, Excel, Power Point and Outlook. Procim and Smartsheet experience preferable
Key Skills and Experience
Experience in line management of a high performing events team
Familiarity with pitch /proposal preparation process and competing for new business
The highest levels of account handling / client relationship expertise
Team leadership and strategic skills
Creative and calm approach
People outside the industry are encouraged to apply