Logistics Project Manager


Manchester or London

Salary on Application


Role Description

Our client is a communications group that creates experiences that inspire lasting change.

They partner with clients to provide employee engagement, learning & training solutions, scientific engagement, and capability building, all underpinned by applied behavioural science.

They engage internal and external audiences through the creation and delivery of live & virtual experiences, film, branded content, immersive and interactive content.

They work with an international blue-chip client base across business categories with a particular strength in healthcare. 

Live Meetings, Events and Congresses

  • Lead and manage the event logistics from pre-work, on-site to post event reconciliation, including managing and working collaboratively with suppliers (hotel, congress secretariat, DMC,      external venue, travel agency).

  • Leading and managing project teams of various sizes and a mix of internal and freelance support.

  • Negotiate and build relationships with external venues and suppliers in order to achieve the required objectives for all events/meetings.

  • Perform and prepare recommendations for complex venue searches.

  • Actively build and sustain positive client relationships, providing continuous support, whilst helping facilitate the first-class delivery of work by the project team.

  • Oversee and monitor the delegate management      process, taking responsibility for these tasks, as well as a willingness to delegate manage smaller meetings.

  • Ability to juggle several projects at any one time and work to tight deadlines.

  • Negotiate and contract meeting space and restaurant space

  • Closely monitor Finance in relation to all projects ensuring that invoicing and financial management of detailed logistics budgets is effective and profitable in keeping with WRG      guidelines

  • Flexibility to regularly work internationally as well as at other agency locations

  • Manage and oversee the production/reviewing/monitoring of all event related documentation,      ensuring that appropriate records are maintained.

  • Ensure Logistics quality, Health & Safety  and sustainability procedures are followed on each event

  • Providing high quality on-site logistics  management, working closely with your project team to lead on first-class delivery.

  • Actively follow all approval procedures in  compliance with agreed agency guidelines

  • Assist in the development of colleagues’ skills and knowledge by offering advice / training i.e. registration      systems / databases etc., both formal and informal.

Virtual/Hybrid Meetings, Events and Congresses

  • Actively build and sustain positive client relationships,  providing continuous support, whilst helping facilitate the first-class delivery of work by the project team.

  • Research, evaluate and accurately/comprehensively prepare all delegate communication material in support of the smooth transition and attendance of invited guests at relevant congresses or events/meetings.

  • Oversee the Delegate Manager’s virtual (and and live if applicable) logistics and administration of all registration  requirements in support of the client’s activity.

  • Collaboratively work with other TCEG teams andv other suppliers/providers, both pre and during the conference/event, in support of a flawless delegate experience

  • Manage and oversee the production/reviewing/monitoring all event related documentation, ensuring that appropriate records are maintained.

  • Managing multiple projects at any one time

  • Ensuring logistics processes are followed on each event, and ensure appropriate records are maintained

  • Providing high quality virtual ‘on-site’  support, being adaptable to change, and working closely with your team to   be a part of first-class delivery.

What do you need to have

  • Logistics Project management experience in the pharmaceutical sector – live and/or virtual

  • Experience in the use of registration systems      and virtual meeting platforms

  • CVENT preferred

  • Zoom preferred

  • MS Teams

  • Proficiency in Microsoft Office

  • Venue searching and presenting experience

  • A highly motivated and a positive can do attitude

  • A keen eye for detail

  • Good people management skills

  • Excellent budgeting skills and commercial awareness

  • Proactive, organised and methodical

  • The ability to pivot from live ways of working to virtual

  • Ability to manage work in respect of tight deadlines & multi-tasking, handling several projects at any one time

  • Excellent proof reading and attention to detail skills

  • Interpersonal skills, with high professionalism

  • Ability to build positive and lasting relationships with team members, clients and suppliers / freelancers

  • Strong communication skills both written and verbal

  • Fantastic customer service ethic and high  expectations of quality

  • Excellent literacy and numeracy skills

  • Willingness to work flexibly, travel overseas and work from other agency locations

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