Logistics Senior Project Manager - Healthcare


Manchester or London

Salary on Application


Role Description

Our client are an unusually shaped communications group that creates experiences that inspire lasting change. They partner with clients to provide employee engagement, learning & training solutions, scientific engagement and capability building, all underpinned by applied behavioural science.

They engage internal and external audiences through the creation and delivery of live & virtual experiences, film, branded content, immersive and interactive content. They have an exciting opportunity for a role within their Healthcare team, working with one of their key pharmaceutical clients.  This role can be based in Manchester or London. 

Logitics Senior Project Manager

As part of the Healthcare team, you will work for one of our clients' key pharmaceutical clients, overseeing multiple logistics operations at any one time, face numerous deadlines, and orchestrate the activities of several different suppliers / groups of people in support and delivery of excellent client service, whilst being commercially aware at all times.

The successful candidate will take overall control and management of multiple, sometimes complex, logistics operations and oversee a designated project team in the effective and timely delivery of the event/meeting/congress experience, both in pre-production, on-site and post-production.

This role, which includes national and international travel, requires you to have significant previous experience in the pharmaceutical sector and with specific experience of clinical events such as Investigator Meetings and Advisory Boards, as well as experience working on Congresses.

What will you be doing

Live Meetings, Events and Congresses

  • Understanding and supporting clients with their strategic approach to an event.

  • Lead and manage the event logistics from pre-work, on-site to post event reconciliation, including managing and working collaboratively with suppliers (hotel, congress secretariat, DMC,      external venue, travel agency).

  • Leading and managing project teams of various  sizes and a mix of internal and freelance support.

  • Negotiate and build relationships with external venues and suppliers in order to achieve the required objectives for all events/meetings.

  • Perform and prepare recommendations for complex venue searches.

  • Actively build and sustain positive client relationships, providing continuous support, whilst helping facilitate the first-class delivery of work by the project team.

  • Oversee and monitor the delegate management process, taking responsibility for these tasks, as well as a willingness to delegate manage smaller meetings.

  • Ability to juggle several projects at any one time and work to tight deadlines.

  • Negotiate and contract meeting space and restaurant space

  • Closely monitor Finance in relation to all projects ensuring that invoicing and financial management of detailed logistics budgets is effective and profitable in keeping with guidelines

  • Flexibility to regularly work internationally      as well as at other agency locations

  • Manage and oversee the production/reviewing/monitoring of all event related documentation,      ensuring that appropriate records are maintained.

  • Ensure Logistics quality, Health & Safety and sustainability procedures are followed on each event, and ensure  appropriate records are maintained.

  • Providing high quality on-site logistics management, working closely with your project team to lead on first-class delivery.

  • Actively follow all approval procedures in compliance with agreed agency guidelines

  • Assist in the development of colleagues’ skills and knowledge by offering advice / training i.e. registration  systems / databases etc., both formal and informal.

What will you be doing

Virtual/Hybrid Meetings, Events and Congresses

  • Actively build and sustain positive client  relationships, providing continuous support, whilst helping facilitate the  first-class delivery of work by the project team.

  • Research, evaluate and accurately/comprehensively prepare all delegate communication material in support of the smooth transition and attendance of invited guests at relevant congresses or events/meetings.

  • Oversee the Delegate Manager’s virtual (and live if applicable) logistics and administration of all registration requirements in support of the client’s activity.

  • Collaboratively work with other teams and other suppliers/providers, both pre and during the conference/event, in support of a flawless delegate experience

  • Manage and oversee the production/reviewing/monitoring all event related documentation, ensuring that appropriate records are maintained.

  • Managing multiple projects at any one time

  • Ensuring logistics processes are followed on each event, and ensure appropriate records are maintained

  • Providing high quality virtual ‘on-site’ support, being adaptable to change, and working closely with your team to  be a part of first-class delivery.

What do you need to have

  • Significant event/project management with pharmaceutical event experience and well-versed in pharmaceutical regulations

  • Experience in the use of registration systems  and virtual meeting platforms

  • CVENT preferred

  • Zoom preferred

  • MS Teams

  • Proficiency in Microsoft Office

  • Venue searching and presenting experience

  • A highly motivated and a positive can do attitude

  • A keen eye for detail

  • Excellent project and people management skills

  • Excellent budgeting skills and commercial  awareness

  • Proactive, organised and methodical

  • The ability to pivot from live ways of working to virtual, as well as the ability to pivot from one event type to another (e.g. standalone event to a congress)

  • Ability to manage work in respect of tight deadlines & multi-tasking, handling several projects at any one time

  • Excellent proof reading and attention to detail skills

  • Excellent interpersonal skills, with high  professionalism

  • Highly professional ability to build positive and lasting relationships with team members, clients and suppliers /freelancers

  • Strong communication skills both written and verbal

  • Fantastic customer service ethic and high expectations of quality

  • Excellent literacy and numeracy skills

  • Willingness to work flexibly, travel overseas and work from other agency locations

The position would suit

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