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TALENT OPPORTUNITIES

Senior Project Manager

Location:
Salary:
Reference:

London

Up to £41,000

875

Role Description

Our client is a global leader in event and meeting management, based in Central London. They deliver thousands of events each year, worldwide, and work with a large range of industries.  They are looking for a Senior Project Manager to be responsible for successful delivery of a variety of event projects on time and on budget for a variety of clients across all industry sectors. The role includes maintaining effective day to day contact with internal clients and stakeholders and communicating with the dedicated team to ensure effective working.

Sound of interest? Read on!

Day to day responsibilities of the Senior/Project Manager will include

  • Successfully deliver assigned event projects to the highest service standards with minimal supervision and guidance;

  • Work closely with Project Executives and Account Managers to ensure deliverables are on time, on budget and on brand;

  • Develop strong relationships with clients to encourage account growth;

  • Deliver a consultancy service offering expert knowledge of how best to meet client meeting and events objectives through live events to drive client retention;

  • Be an ambassador for our client’s brand able to enhance and uphold our brand reputation in the industry.

Key Accountabilities:

  • Build and maintain strong relationships with all key account contacts, demonstrate a thorough understanding of the client business and objectives, and influence client thinking in a way that mutually benefits the client and the company.  

  • Own and oversee the project management of a range of event projects to ensure client service satisfaction, manage performance to agreed client service level agreements, ensure successful project delivery on time and on budget and achieve pre-agreed event profitability targets;

  • Manage event project tasks including initial brainstorms, proposal generation, statement of work, service level agreement, kick off meetings, project plans, budgets, timelines, taking and distributing contact reports for internal and external meetings, management of team hours, delegate management and onsite event management, as well as other event tasks required to deliver the project to an excellent standard;

  • Brief in and delegate tasks accordingly within the dedicated event project team and working alongside internal colleagues including production, creative, strategy, registration and IT in order to achieve excellent results;

  • Ensure that quality processes and tools are incorporated into all daily activities to drive process efficiencies and maintain the highest client service standards;

  • Ensure contingency plans are created and in place to effectively manage crisis situations and support business continuity related to all allocated client accounts;

  • Manage venues, undertaking site surveys and assisting the client to make the right venue choices.  Liaison with venues to ensure they are briefed and deliver an excellent service;

  • Build and maintain effective strategic supplier relationships, manage contracting and ongoing communications with all third party suppliers, leveraging volume discounts, undertaking contract reviews, checking emergency procedures and processing third party payment requests as required;

  • Work effectively onsite running the events, as required, to ensure the smooth running of the event on the day;

  • Manage, review and update event budgets and finalise all post event budget reconciliations. Ensure that target margins are met and profits are achieved.  Be an active promoter of increased net and gross margins;

  • Build and maintain strong relationships with all internal colleagues at the company and the broader business, and be a mentor to account teams and the wider business to promote and deliver the meeting and events proposition.

 

 

Experience:

  • Significant experience of working in a similar meeting and events role within a comparable agency delivering live event projects;

  • Demonstrable understanding of the meeting and events industry and knowledge of the service areas of the company, specifically live events management but ideally also venue finding and strategic meetings management;

  • Proven track record in managing client expectations, some experience of managing junior staff to execute outstanding and profitable events, surpassing client event objectives and delivering on time and on budget;

  • Strategic and commercial acumen with ability to manage complex programmes with large budgets and an ability to use business intelligence to drive innovation;

  • Adept at managing key client and internal relationships.

 

Skills & Attributes:

  • Proactive, enthusiastic and charismatic approach

  • A flexible, can-do attitude to work in general;

  • Ability to work under pressure and prioritise workloads whilst maintaining attention to detail and meeting agreed deadlines;

  • Self-motivated and able to work independently and as part of a team in a busy office environment;

  • A team player who can display leadership skills, able to be approachable yet tenacious especially around best practice process and behaviour;

  • Excellent written and verbal communications;

  • Ability to maintain a high degree of loyalty, integrity and discretion;

  • IT literate with experience of using Microsoft Office tools and internal database tools

 

 

This role would also suit:

Senior Project Manager, Project Co-Ordinator, Senior Event Project Manager, Senior Event Project co-ordinator, Senior Experiential Event Manager, Event co-ordinator, Head of Events, Production Manager, Production Co-ordinator, Production Executive, Senior Production, Experiential Production Manager, Experiential co-ordinator, Experience Manager, Live Events Production Manager, Production Manager Live Events, Experience Production Manager, Project Manager

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