Account Manager (Remote working considered)


Leicestershire (Remote working considered)

Please apply


Role Description

Our client is a leading Meeting and Events agency based in Leicestershire, they   are looking for an experienced Account Manager  to   manage profitable, prestigious client accounts, by managing staff and other   resources in their preparation, planning and delivery.

This role will be working  with the Account Director to expand the client portfolio and identify new  opportunities and leads. To manage and develop your team to work effectively  whilst implementing succession planning for the future.

The successful applicant will have previous pharma experience, and must have experience of line management too.

Key Responsibilities of the Account Manager

Project Management

· Ensure that the highest standards of event planning and delivery are maintained through the effective management of Project Managers and Project Executives

· Add value to clients’ events through advising on beneficial additional services; creative ideas; business solutions and negotiation with 3rd party suppliers in order to achieve maximum contribution

· Ensure usage of Client and Company processes and procedures by project teams, resulting in consistency and standardisation in delivery of all events organised through streamlining working methods

· Assist the Account Director in the preparation of comprehensive and informative written proposals for existing and new clients with support from Sales and Marketing where necessary

· Travel on-site to manage all event requirements and onsite staff for larger and high-profile events

· Ensure delivery of all events in accordance with regulatory and client-defined compliance guidelines

Client Liaison and Development

· Liaise with and advise clients, using knowledge and event experience to ensure that their business objectives are met

· Build, maintain and develop long term relationships with clients

· Assist the Account Director with the preparation of management information for clients

· Complete understanding of client business structure, products, policies and key personnel and feedback account activity to Account Director

· Plan, attend & execute client account planning meetings, where appropriate

· Work along Account Director in the strategic planning of cross selling the company services

Financial Management

· Oversee the financial management, within your team, of budgets throughout the lifecycle of each event

· Maximise profitability of projects including management fees, time costs and secondary revenue (where permitted)

· Maximise the efficiency of the team resources and time management, to ensure optimum net margin

· Oversee the application of effective scope management – to identify and charge clients for out of scope activities

· Ensure that cost avoidance/saving measures are identified, quantified and reported

· Ensure financial tracking of each event and conduct regular ‘health checks’ to ensure positive cash flow

· Support Operational Finance function by reviewing the efficiencies and ensuring optimum outputs

Staff Development, Motivation and Management


· Attendance & contribution at Business Unit meeting and lead team meetings

· Ensure maximum use of all resources available across the business

· Ensure compliance with all Client & company privacy & security protocols

· Achieve all Client and/or company driven Service Level Agreements (SLAs) for all events

· Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for clients

· Develop, apply and share a full knowledge of the company’s range of services

· To keep up to date with trends in the client industry sector and the meetings and events industry, by reading trade journals and attending relevant forum

· Understand, apply and promote the company’s Vision and Values at all times

· Must be able to demonstrate leadership and autonomy in their day to day role

This role would also suit

Account Manager Events, Event Manager, Senior Account Manager, Senior Account Executive, Senior Event Manager, Event Agency, Client Services Manager, Senior Client Services Manager, Account Coordinator, Account Executive, Account co-ordinator, Client services coordinator, client services Executive.

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Royall Appointments Limited 

St Johns House

St Johns Street


West Sussex

PO19 1UU

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Registered in England and Wales

Company No 0684 5660