Senior Project Manager





Role Description

Our client is an outstanding Events agency who create exceptional events, communications and digital solutions for their clients. They design and create every aspect of an event, communication or digital campaign with their aim always to maximise the impact of audience engagement. This role will be based in their new, modern office in Surrey.


They are looking for a Senior Project Manager/ Project Manager to plan and execute events from conception through to completion and to support the client team in the implementation of all Client Relationship Strategies. These roles would also Support the Client team in the preparation of RFP & Proposals and attend Client pitch / presentation, meetings, calls and reviews as required.

For this role, you must have worked with Pharmaceutical clients. In addition, Congress Management experience would be hugely advantageous!


This is a fantastic opportunity for the right person!


The role of Senior/Project Manager:

Project / Event Operational Delivery Management

  • Manage and oversee the delivery of multiple sized projects of varying complexity within client timeframes and budget specified

  • Manage and oversee the operational process on a regular basis

  • Manage & oversee the update of the Project Management Tool to reflect project timelines

  • Accurate Data management

  • Set, communicate and drive timelines and priorities within each project

  • Communicate, maintain and develop client relationships

  • Manage and oversee supplier relationships

  • Adhere to client specific SLA’s and process requirements where necessary

  • Provide leadership, motivation, direction and support to your project team wherever appropriate

  • Travel to onsite inspections and project manage events onsite as and when required

  • Manage and oversee negotiations throughout the project life

  • Manage and implement regular communication and attend meetings within the project team to provide project status updates

  • Attend ‘kick off’ meetings ‘briefings’ and ‘de-brief’ meetings as and when required

  • Adhere to ‘on-site’ etiquette at all times ensuring a positive representation of the company


Client Governance

  • Liaison with Governance Team to ensure all process documents are up to date and accurate

  • Ensure compliance with client and company SLA’s

  • Ensure compliance with all client and company privacy and security protocols

  • Ensure compliance with GDPR (General Data Protection Regulations) 2018 Regulations

Budget Reconciliation & Finance Management

  • Review and give final sign off to all client budgets ensuring: o Client SLA’s are taken into account

o  Profit maximization

o Accurate charging of costs (Supplier & Expenses) to the budget

  • Review and ensure currency exchange is managed in line with financial updates and checked regularly

  • Ensure prompt reconciliation post event (maximum 30 working days or client specific)

  • Manage and submit personal expenses and credit card reconciliations within timeframes specified

People Management (as appropriate)

  • Working with the Operations Lead, monitor development plans for all team members taking into account:

o Current Skills Analysis

o Training Needs Analysis

o Individual’s Needs & Desires

o Development Planning Strategies

  • Develop, mentor and coach all direct reports ensuring periodic meetings to discuss progress and review development plans

  • Provide consistent leadership, motivation and direction to all team members

  • Ensure all Operations teams are consistently sharing best practice and delivering to the company standards at all times

  • Participate in the interviewing and selection of new team members once approved by Board Director

  • Provide solutions for resource requirements to Operations Lead for approval

  • Provide the Operations Lead with financial updates for all projects within your remit

  • Provisional approval for holidays and lieu days for all direct reports, seeking final approval via Operations Lead

This role would also suit:

Senior Project Manager, Senior Event Project Manager, Event Project Manager, Project Manager, Event Account Manager, Incentive Manager, Senior Event Manager, Senior Account Manager, Senior Account Executive, Senior Event Manager, Event Agency, Incentive Travel Agency, Client Services Manager, Senior Client Services Manager, Project Manager, Director of Project Management, Project Director, Project Manager, Project coordinator

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Royall Appointments Limited 

St Johns House

St Johns Street


West Sussex

PO19 1UU

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Registered in England and Wales

Company No 0684 5660