Head of Design/ Senior Designer





Role Description

“If everything seems under control, you’re not going fast enough…”

Our client is a global exhibitions and events agency who produce exhibition and event experiences that create outstanding brand impact. They are looking for a Head of Design who will play an integral role and is responsible for the creative output with regular input into the creative team adhering to creative processes.


Presentation and execution of client exhibition campaigns, management of client budgets with a focus on the feasibility and ROI for both the company and client by maintaining highly professional operating standards throughout. This is very much a people-orientated, client facing role, involving support to all departmental teams and development of high-level concepts for client projects. Working with internal and external clients, pitching designs, and understanding client’s needs. The Head of Design will be responsible for recruiting and managing third party freelance designers as well and internal design resources.



The Head of Design will not only be creative, but also experimental and ideas driven, with a desire to solve problems for our exciting client roster and help with new business opportunities/pitches.  Experience of designing innovative exhibition, event and/or experiential environments with a portfolio of completed work is a must. Driven, proactive and have the correct skills and mind set to go beyond expectation. Travelling overseas and working additional hours and/or weekends are a requirement to effectively facilitate the needs of the role and the business.


Key responsibilities and accountabilities:


  • Directing the creative function so that the environment, culture, team, capabilities, tools, process, expectations, work style and other elements support the strategic goals and brand 

  • Ensure the creative function operates in an efficient, profitable manner

  • Ensure that the company creative service remains leading edge and ahead of the clients' competition

  • Ensure that creative responses are of a continually high quality and production is upheld, maintaining consistently high standards for him/herself and others on the team

  • Delivering strategic communication solutions that help our clients attain their marketing and communications objectives

  • Translating client briefs, marketing goals and information into strategic brand concepts, storyboard and rationales

  • Collaborating and contributing to the creative process as a leader of the creative team, and a member of sales/account direction team to the strategic and creative development of marketing and branding efforts for sales development.

  • Co-leading the unified creative/account management process in order to execute on client projects.

  • Assure that client presentations are on time, professional, engaging, persuasive and supported by sound rationale.

  • Co-leading the unified creative/project management process in the preparation of job estimations, processes, quality control.

  • Manage the co-ordination of multiple projects from concept through to completion.


  • Assure that timely and informative communication takes place between all departments: sales/marketing, projects and finance.

  • Working collaboratively in company strategising and make recommendations for changes to the creative function to meet the market changes, competitive threats or to support strategic plans and goals.

  • Make decisions daily that ensure both profitability and creative quality.

    • set expectations and standards (build a culture) for creative team attitude,

  • Direct the activities and professional development of creative team members,

  • Study the creative marketplace, assessing where work stands against competitors

  • Drive constant improvement in creative quality and capabilities.

  • Continued self-development within the role.

  • Attending training programmes

  • Quarterly reviews with the Director on performance against the company targets.

  • Attend weekly team meetings and report activity.

Key Skills/Attributes

  • Superior leadership and collaboration skills

  • Problem solving and decision-making skills

  • Excellent at managing and motivating staff

  • Excellent in communication and persuasion skills at Director/Board level.

  • Superior understanding of design, sales and marketing principles

  • Superior understanding of event technology to enhance exhibitor and visitor’s experience and in demonstrating a return on investment.

  • Demonstrate talent for high calibre creative conception and writing.

  • Ability to thoroughly understand clients event brief

  • Thorough understanding of clients and their business/industry.

  • Excellent presentation skills.

  • Excellent communication, planning, time-management and follow-through skills.

  • knowledge of all design packages

  • Knowledge of all Microsoft products: Word, Excel, PowerPoint, Outlook

  • Integrity, passion and energy are a must.

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Royall Appointments Limited 

St Johns House

St Johns Street


West Sussex

PO19 1UU

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Registered in England and Wales

Company No 0684 5660